SA Technologies Appoints Kamlesh Melwani as CCSO

Pune, India | April 8

SA Technologies has appointed Kamlesh Melwani as Chief Customer Success Officer (CCSO), further strengthening its focus on building high-impact, outcome-driven relationships with enterprise clients.

The appointment comes at a time when enterprises are increasingly prioritizing measurable outcomes, agility, and long-term value from their technology partners. In line with this shift, SA Technologies has established a dedicated Client Success vertical to bring greater structure, accountability, and consistency to client engagements.

Kamlesh will lead this function with a clear focus on elevating client experience across global accounts and enabling more outcome-oriented delivery models. His mandate includes advancing AI-led delivery frameworks, scaling Intelligent Pods, and strengthening forward-deployed engineering capabilities to better align delivery with business goals.

With over two decades of experience in global account management and business development, Kamlesh has worked with organizations such as Bharti Airtel, Reliance Group, and Galaxy Weblinks Inc. He brings a strong track record of building strategic relationships and driving sustained business impact through closely aligned partnerships.

At SA Technologies, he will also play a key role in supporting clients as they build and scale Global Capability Centers (GCCs), helping position them as long-term, innovation-led extensions of the enterprise.

Manoj Joshi, CEO, SA Technologies, stated:

“Client expectations today are centered around outcomes, agility, and long-term value creation. With the launch of our Client Success vertical, we are strengthening how we partner with enterprises across their transformation journeys. Kamlesh’s experience in driving large, strategic accounts and outcome-focused engagements will be key as we continue to scale our AI-led, delivery-first approach and build deeper, more accountable client relationships.”

Ritesh Sharma, President and Country Head – India, added:

“As we continue to scale our enterprise engagements, maintaining consistency and depth across client relationships becomes increasingly important. With Kamlesh coming on board, we are further strengthening our ability to drive long-term value and build more strategic, outcome-focused partnerships across our global accounts.”

Kamlesh Melwani, Chief Customer Success Officer, SA Technologies, commented:

“Enterprise tech is at an inflection-pointorganizations no longer just want augmented capacity; they want proactive, outcome-driven partnerships. Joining SA Technologies gives me the incredible opportunity to shape how client success is delivered at scale in the AI era. I am focused on bridging AI-led delivery with deep, CXO-level partnerships to help our clients transition from legacy models into powerful Global Capability Centers that drive real innovation.”

This addition to the leadership team reflects SA Technologies’ continued focus on strengthening its capabilities and delivering consistent, long-term value to its clients.

About SA Tech Software India Ltd.

Headquartered in San Jose, California, with its India headquarters in Pune and offshore development centers in Pune, Bengaluru, and Hyderabad, SA Tech Software India Ltd. partners with global enterprises to build, operate, and scale Global Capability Centers (GCCs).

As an NSE Emerge-listed and CMMI Level 5 certified organization, the company delivers technology consulting and scalable delivery models that support innovation and business transformation.

SA Technologies Appoints Kamlesh Melwani as Chief Customer Success Officer