IT Operation Support

Helping Your Business Thrive with Smooth and Effortless IT Operations

Why Choose SAT for IT Ops Support

Ensure Business Continuity with SAT's IT Ops Support. Our dedicated team of certified experts provides round-the-clock monitoring, maintenance, and support, minimizing downtime and maximizing productivity.

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  • 200+ Certified Technical Resources, Dedicated to Your Success.
  • 24/7 IT Support, Uninterrupted IT Services.
  • Flexible Dedicated Support Team
  • Industry-Standard Security, always!
  • Disaster Recovery

Transform Your IT into a Secure and Optimized Powerhouse

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IT Operation Management

Our IT Operation Management encompass a broad range of solutions to address your business's technology needs. Our services cover everything from infrastructure management to security, ensuring a robust, secure, and scalable IT environment

Public Cloud Services

Leveraging the capabilities of leading public cloud platforms such as AWS, Azure, and Google Cloud, we provide 360 Degree support across cloud deployment, management, and optimization. Our services ensure that your applications and data operate securely, efficiently, and cost-effectively in the cloud.

Cloud Ops & Migration

With our expertise in CloudOps, we streamline your cloud operations, ensuring a smooth migration to the cloud. We optimize workloads for scalability and cost efficiency, while maintaining stringent security and compliance standards

Windows, Linux, Unix Server Support & Optimization

We manage and support diverse server environments, including Windows, Linux, and Unix. Our expertise ensures reliable server performance, seamless updates, and troubleshooting tailored to your business needs.

Microsoft 365 Intune & MDM Support

Optimize device management & enhance security across your enterprise with Microsoft 365 Intune & Mobile Device Management (MDM). Our team offers end-to-end services, including setup, configuration, & continuous management, ensuring data safety and effortless remote functionality.

Remote NOC Solution

Our Remote Network Operations Center (NOC) monitors your IT infrastructure 24/7, detecting and resolving issues before they escalate. From network performance to server health, we ensure uninterrupted IT operations and optimized system performance.

DevSecOps

Embed security within your development pipeline through our DevSecOps solutions. We foster collaboration between development and security teams, automating key processes to ensure the rapid delivery of secure, high-quality applications

Universal Compatibility

We create solutions that ensure compatibility across various systems, devices, and environments. Whether you rely on legacy software or modern platforms, our services are tailored to meet your specific needs, facilitating smooth integration.

Security-first Approach

Safeguard your business with a security-first approach. We apply best-in-class practices, including advanced firewalls, data encryption, and continuous threat monitoring, to protect your IT infrastructure and sensitive data.

Vulnerability Assessment & Penetration Testing (VAPT)

Identify and eliminate security risks with our VAPT services. Our experts simulate real-world attacks to uncover vulnerabilities and provide actionable recommendations to strengthen your defence against cyber threats.

IT Operations Services for Performance

Achieve reliable server and application performance through our IT Operations Management services. We focus on keeping your infrastructure secure and running smoothly.

  • imageFirewall Management
  • image24/7 Monitoring
  • imageServer Management
  • imageSystem Updates
  • imageSystem Deployment

We handle firewall configuration and management, both locally and in the cloud. With ongoing monitoring and administration, we ensure the integrity and reliability of your network security

Our team provides continuous monitoring of your systems, identifying potential issues proactively. You will receive prompt alerts for any performance anomalies, allowing us to address and resolve concerns before they impact your operations.

From backups to malware protection, storage management, OS patching, and on-call support, we provide end-to-end server management to keep your infrastructure operates smoothly. Robotic Process Automation (RPA)

We handle software updates on your servers, ensuring they remain current and secure. Prior to applying patches, perform backups and notify your IT team of any required reboots, reducing downtime.

We oversee the full setup of your systems, including configuring operating systems and implementing security protocols. Whether deploying a virtual server or customizing it to meet your specific CPU, memory, and storage requirements, we ensure everything is managed effectively

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Optimize Your IT Infrastructure with Our Specialists

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IT Support with Dedicated, Trained Professionals

Your Team, Our Expertise

Strengthen your team or onboard your first technician without the hassle of hiring or HR overhead. Our trained technicians are ready to hit the ground running, giving you seamless support from day one—no stress, just results.

Technical Generalists

Our Level 2 technicians are skilled problem-solvers who diligently monitor key performance indicators, promptly address urgent issues, maintain accurate ticket in your PSA, manage essential non-NOC tools, and provide reliable endpoint support, contributing to smooth and stress-free operations.

Advanced IT Specialists

Our Level 3 technicians build upon Level 2 capabilities, tackling intricate troubleshooting challenges. They excel in root cause analysis, designing tailored solutions, guiding technical teams, and resolving environment-specific issues, guaranteeing optimal IT performance.

Our Proven Approach to Managed IT Operations Services

1

Understanding Your Needs

We assess your business needs to deliver only the necessary IT services, avoiding unnecessary costs and keeping efficient systems intact.

2

Comprehensive System Audit

We perform a detailed audit to identify vulnerabilities and understand past issues that may have affected your operations.

3

Customized Strategy Development

We create a tailored strategy that aligns IT operations with your company’s goals, ensuring smooth integration.

4

Adaptive Scalability & Reliable Operations

We scale with your business needs, managing peak demands and quieter periods. Our tools and swift responses ensure uninterrupted operations and effective disaster recovery.

Frequently Asked Questions

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We Provide IT Rental Solutions Across India

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